General Questions

Q: How do you test EV chargers?
A: We rigorously test chargers in real-world conditions, including Indiana winters (-22°F) and Dubai’s desert heat (122°F). Our team evaluates speed, durability, ease of installation, and smart features.

Q: Are your reviews unbiased?
A: Absolutely. While we earn commissions via affiliate links (like Amazon Associates), we never accept payment from brands to influence rankings. If a product underperforms, we’ll say so.

Q: How often do you update prices?
A: Daily! We track Amazon, UAE retailers, and affiliate networks to ensure accuracy.


Product & Purchasing

Q: What’s the difference between Level 1 and Level 2 chargers?
A:

  • Level 1: Uses a standard 120V outlet (slow charging, ideal for emergencies).
  • Level 2: Requires 240V (faster charging, perfect for homes/businesses).

Q: Do you ship chargers internationally?
A: We’re an affiliate site—products ship directly from retailers like Amazon USA/UAE.

Q: Can I return a charger I bought through your links?
A: Returns are handled by the retailer (e.g., Amazon’s return policy).


Regional Support (Indiana & Dubai)

Q: Which charger works best for Indiana winters?
A: ChargePoint HomeFlex and Grizzl-E Classic are top picks for subzero temps. Colorado residents can also claim a 30% state tax credit (up to $500).

Q: Are UAE-sold chargers compatible with European EVs?
A: Yes! Most chargers in Dubai use Type 2 connectors (standard for Audi, BMW, and Porsche).

Q: How do Dubai businesses get bulk discounts?
A: Contact our Dubai Industrial City office at dubai@ourevcharger.com for bulk orders and commercial solutions.


Affiliate Partnerships

Q: How do affiliate links work?
A: When you click our Amazon or retailer links and make a purchase, we earn a small commission at no extra cost to you. This supports our testing and content.

Q: Can I partner with Our EV Charger?
A: Yes! Email partners@ourevcharger.com with your website/business details.

Q: Do you accept sponsored content?
A: No. We maintain 100% editorial independence to protect our unbiased reviews.


Installation & Maintenance

Q: Can I install a Level 2 charger myself?
A: Hardwired chargers (like ChargePoint HomeFlex) require a licensed electrician. Plug-in models (e.g., Grizzl-E) are DIY-friendly.

Q: How much does installation cost in Dubai?
A: Dubai Industrial City-approved electricians charge AED 800–1,500, depending on complexity.

Q: What maintenance do EV chargers need?
A: Minimal! Wipe down cables, check for wear, and update software (for smart models).


Trust & Security

Q: How do you protect my data?
A: We use SSL encryption and comply with GDPR/CCPA. Read our Privacy Policy.

Q: Can I trust your recommendations?
A: We’ve helped 10,000+ EV owners since 2024 and are recognized by EV Magazine and Green Mobility Alliance.


Still, Have Questions?

  • Indiana Office: +1 (260) 3380804 (Mon–Fri, 9 AM–5 PM MST)
  • Dubai Office: +971 4 123 4567 (Sun–Thu, 8 AM–6 PM GST)
  • Emailinfo@ourevcharger.com